[rt-users] Strange progress in RT 3.4

[Torsten Brumm / HAM MI-IC]

Hi,

i have found a strange acting RT3.4 issue. I generate a ticket by mail ->
works well. then a user works at this ticket, adding a reply. this generated
for each reply 3 entries in the history ! No idea whats going wrong. There
are no specific Scripts or actions defind, this is a new installation out of
the box. Is this a bug or a Feature? How can i disable this?

Thanks

Torsten

Mit freundlichen Gruessen / With kindest regards

Torsten Brumm
IT Security Engineer
____________________________________________________

Kuehne+Nagel AG & Co KG
HAM MI-IC / Corporate IT

Ferdinand Strasse 29-33
D-20095 Hamburg
Germany

Tel: +49 40 329 15 199
Gsm: +49 17 362 66 693
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