[rt-users] Change output of 'Requestors' in search results

Todd Chapman rt at chaka.net
Wed Feb 16 18:29:54 EST 2005


html/Elements/RT__Ticket/ColumnManp

There is a callback in the component...

On Wed, Feb 16, 2005 at 05:02:31PM -0600, Jonathan Reeder wrote:
> When a ticket search's output includes 'Requestors', I would like the
> requestor's <name> - <organization> to show instead of his/her email
> address.  I'm certain that given enough time I can find the right mason
> component and make the adjustment, but I figured I'd ask here to see if
> anyone can tell me what component I should be looking at.  I've been looking
> though /Elements/TicketList, but I think that component is too late in the
> process, as I need to find the point where the results are actually being
> queried from the DB and probably change the select columns.
> 
> Any help is appreciated.
> 
> Jonathan Reeder

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