[rt-users] Unchecking "Let this user be granted rights" causes httpd CPU spin

[Jesse Vincent]

On Fri, Feb 18, 2005 at 12:13:30PM -0500, Kevin Murphy wrote:
> Perl v5.8.3 under darwin
>   Apache v1.27;
>   RT v3.2.3rc1;
>   DBIx::SearchBuilder v1.16;
>   DBD::Pg v1.31;
> PosgreSQL 7.4.6
> 
> As an experiment, I unchecked "let this user be granted rights" on the 
> user configuration page for a user who has open tickets and is a 
> watcher on queues.  The request hung (never returned), and one of the 
> httpd processes proceeded to consume large amounts of CPU and increase 
> its memory use steadily, seemingly without bound.  I've tried this 
> several times with two different users to confirm.
> 
> It's not really harming me, but I thought I should report it in case it 
> hasn't been before.  Yesterday the problem drove my test server into 
> thrashing.

Is this a regression since 3.2.2?

> 
> As a side note, what I was trying to do was "decommission" a privileged 
> user.  It would be neat if there were a way of rolling all current 
> responsibilities (new and open tickets, queue watching, CC status) from 
> one user to another.
> 
> Kevin Murphy
> 
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> RT Administrator and Developer training is coming to your town soon! 
> (Boston, San Francisco, Austin, Sydney) Contact training at bestpractical.com 
> for details.
> 
> Be sure to check out the RT Wiki at http://wiki.bestpractical.com
> 

--