[rt-users] 3.4.1 - Ticket Comments/Correspondence come up as downloads only, not inlined occasionally
Stan
rt at vtwireless.com
Fri Feb 18 15:00:52 EST 2005
Jesse Vincent wrote:
>
>On Fri, Feb 18, 2005 at 02:18:02PM -0500, Stan wrote:
>
>
>>Is anyone else experiencing this problem? It is really bizarre that
>>some of my entries in the history show up just fine, but others I need
>>to click 'download' for. Does RT not support showing emails in the
>>history anymore? Is there some setting left over from 3.2 that needs to
>>be altered for 3.4? I am really at a loss here. I love the speed
>>increase I saw with 3.4, but having to click each download to view each
>>part of the history is really getting in everyones way here.
>>
>>
>
>We did change it so that RT no longer shows things sent as "attachments"
>inline, but I haven't seen the behaviour you're seeing on my RT 3.4
>instances. Make sure to rm the old /opt/rt3/var/mason-data and stop and
>start apache. Does that help at all?
>
>
>
I deleted everything inside the mason-data folder and restarted apache.
No change. Is there a way to re-enable the viewing of emails inline?
Thanks,
Stan
More information about the rt-users
mailing list