[rt-users] 3.4.1 - Ticket Comments/Correspondence come up as downloads only, not inlined occasionally

Stan rt at vtwireless.com
Fri Feb 18 15:00:52 EST 2005


Jesse Vincent wrote:

>
>On Fri, Feb 18, 2005 at 02:18:02PM -0500, Stan wrote:
>  
>
>>Is anyone else experiencing this problem?  It is really bizarre that 
>>some of my entries in the history show up just fine, but others I need 
>>to click 'download' for.  Does RT not support showing emails in the 
>>history anymore?  Is there some setting left over from 3.2 that needs to 
>>be altered for 3.4?  I am really at a loss here.  I love the speed 
>>increase I saw with 3.4, but having to click each download to view each 
>>part of the history is really getting in everyones way here.
>>    
>>
>
>We did change it so that RT no longer shows things sent as "attachments"
>inline, but I haven't seen the behaviour you're seeing on my RT 3.4
>instances. Make sure to rm the old /opt/rt3/var/mason-data and stop and
>start apache.  Does that help at all?
>
>  
>
I deleted everything inside the mason-data folder and restarted apache.  
No change.  Is there a way to re-enable the viewing of emails inline?

Thanks,
Stan



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