[rt-users] RT 3.4.1 Custom Field Searches

[Lee W]

Hi Everyone,

I've just installed RT-3.4.1 and am very impressed.

There is a few things that it doesn't have by default so I've tried 
adding in some custom fields (Company, SLA, Topic) all of which are 
Single Select type.

It seems however that I cannot search on these custom fields.  If I do a 
search just on these fields I got no results and also if I try searching 
on one of the built-in fields and the OR one of the custom fields in 
again it returns no results (the built in field on it's own displays the 
correct results fine).

I thought that it may be to with the choice of field type so I tried 
adding a simple single input field in, that also does not work.  I've 
read though a few of the reason Release Annoucements and they indicate 
that searches on these fields should work, but no matter what I do they 
don't.

Can you someone enlighten me as to where I'm going wrong or confirm if 
this is a known issue.

Thanks for your time,

Lee