[rt-users] RT 3.4.1 Custom Field Searches

[Jesse Vincent]

On Sat, Feb 19, 2005 at 11:19:55PM +0000, Lee W wrote:
> Hi Everyone,
> 
> I've just installed RT-3.4.1 and am very impressed.
> 
> There is a few things that it doesn't have by default so I've tried 
> adding in some custom fields (Company, SLA, Topic) all of which are 
> Single Select type.
> 
> It seems however that I cannot search on these custom fields.  If I do a 
> search just on these fields I got no results and also if I try searching 
> on one of the built-in fields and the OR one of the custom fields in 
> again it returns no results (the built in field on it's own displays the 
> correct results fine).
> 
> I thought that it may be to with the choice of field type so I tried 
> adding a simple single input field in, that also does not work.  I've 
> read though a few of the reason Release Annoucements and they indicate 
> that searches on these fields should work, but no matter what I do they 
> don't.

Can you capture the database queries RT is doing?

> 
> Can you someone enlighten me as to where I'm going wrong or confirm if 
> this is a known issue.
> 
> Thanks for your time,
> 
> Lee
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