[rt-users] Current user mail and name

[Francisco Javier Martínez Martinez]

Hello.

I am customizing the templates for the comments mails in a queue, I wanna 
that in the email appears the name of the user logged in the RT  that makes 
the comment, I had tried this:

From: {$TransactionObj->CurrentUser->Name}

with no succes, all this become to that if I took  a ticket there is a 
owner value for that ticket:

Owner: {$Ticket->OwnerObj->Name}


But what happends if nobody takes the ticket ,  I need that the commends 
come from somebody, but I could find the right value for that fields.

Best regards & TIA.