[rt-users] Current user mail and name
Andy Harrison
aharrison at gmail.com
Tue Feb 22 13:59:42 EST 2005
On Mon, 21 Feb 2005 15:03:01 +0100, Francisco Javier Martínez Martinez
<fjmartinez at csi.uned.es> wrote:
> Hello.
>
> I am customizing the templates for the comments mails in a queue, I wanna
> that in the email appears the name of the user logged in the RT that makes
> the comment, I had tried this:
>
> From: {$TransactionObj->CurrentUser->Name}
>
> with no succes, all this become to that if I took a ticket there is a
> owner value for that ticket:
>
> Owner: {$Ticket->OwnerObj->Name}
>
> But what happends if nobody takes the ticket , I need that the commends
> come from somebody, but I could find the right value for that fields.
I believe you want $TransactionObj->CreatorObj->Name.
--
Andy Harrison
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