[rt-users] Help w/ Status Change Scrip

[Matthew Hartwell]

Good Morning List,

Running on RT 3.4.0, we've created a new status called "Migrate" that we 
plan on using to alert the queue Administrators that an issue has been 
fixed and some code needs to be migrated to production to implement the 
fix. I was going to use the default OnStatusChange condition for the 
scrip, but I really want to send this particular email only when the 
status has been changed to Migrate. I wrote the following custom 
condition, but it seems to trigger the email when the status is changed to 
or from migrate.

my $ticket = $self->TicketObj;
if ($ticket->Status eq 'migrate')  {
    return(1);
}
else {
    return(undef);
}

Can anyone offer advice on what I should be doing differently?

Thanks,

Matthew T. Hartwell
Senior Systems Analyst
Lanier Worldwide, Inc.
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