RES: [rt-users] RT 3.4.1 - unowned tickets display
Rodolfo de Moraes Reis
rmreis at cpqd.com.br
Wed Feb 23 14:09:42 EST 2005
Remove "SeeQueue" privilege of user (or group) that you don't want that has access in a specific queue. Don't forget set "ShowTicket" for Unprivileged Group... and will work fine!
Regards,
Rodolfo.
-----Mensagem original-----
De: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com]Em nome de Jay
Christopherson
Enviada em: quarta-feira, 23 de fevereiro de 2005 15:33
Para: rt-users at lists.bestpractical.com
Assunto: [rt-users] RT 3.4.1 - unowned tickets display
Is there a way to make the "10 Newest unowned tickets" display, only display
the newest unowned tickets for a specific queue? By default, it shows ALL
tickets, no matter what queue but I'd like to be able to make it queue
specific so that the different queue owners only see new unowned tickets for
their queues...
Thanks-
Jay
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
RT Administrator and Developer training is coming to your town soon! (Boston, San Francisco, Austin, Sydney) Contact training at bestpractical.com for details.
Be sure to check out the RT Wiki at http://wiki.bestpractical.com
More information about the rt-users
mailing list