[rt-users] What's the meaning of a ticket's "Told" date?

Angelo Turetta aturetta+rt at bestunion.it
Fri Feb 25 08:18:01 EST 2005


RT 3.4.1

The query manager allows one to select a column called 'Told' whose 
value is a date, but there is no field with the same label in the ticket 
data page.

Is that the same as 'Last Contact', meaning the last update notified to 
the requestor (thus excluding comments?)

Thanks,
Angelo.



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