[rt-users] What's the meaning of a ticket's "Told" date?

[Roedel, Mark]

It looks to me like it's a timestamp for the most recent reply on a
ticket, excluding replies added by the requestor.  (So yes, comments
would also be excluded.)
 
--
Mark Roedel
Web Programmer / Analyst
LeTourneau University



-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Angelo
Turetta
Sent: Friday, February 25, 2005 7:18 AM
To: rt-users
Subject: [rt-users] What's the meaning of a ticket's "Told" date?

RT 3.4.1

The query manager allows one to select a column called 'Told' whose 
value is a date, but there is no field with the same label in the ticket

data page.

Is that the same as 'Last Contact', meaning the last update notified to 
the requestor (thus excluding comments?)