[rt-users] bug making tickets revert to owner 'nobody'

Alex Vandiver alexmv at bestpractical.com
Wed Jan 5 18:21:47 EST 2005


On Tue, 2005-01-04 at 23:40 +0100, Koos van den Hout wrote:
> then he picks a ticket ( /Ticket/Display.html?id=2045 ), selects 'Take' (
> /Ticket/Display.html?Action=Take&id=2045 ) and 'Reply' (
> /Ticket/Update.html?id=2045&QuoteTransaction=11603&Action=Respond
> )
> 
> there the 'nobody' owner showed (which shouldn't happen after the 'take')
This is a display bug caused by DBIx::SearchBuilder < 1.15; upgrade to a
newer version of DBIx::SearchBuilder to fix this.  Alternatively, since
this is caused by a race condition, wait for a short second between the
"Take" and the "Reply".
 - Alex



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