[rt-users] about autocreated user

[Ruslan U. Zakirov]

Sivan DERAY wrote:
> Hi,
> 
> I've got an autocreated user and i assigned him only the right to access
> RT.
> When connected to RT this user can view his ticket, assuming that these
> tickets are in the general queue.
> 
> I created a queue "Client"
> 
> my question is :
> 
> How can i make this user see only his thicket in the queue Client and
> not on the general queue anymore.

Grant ShowTicket to requestor role.
Read this for more info about roles and rights in RT
http://wiki.bestpractical.com/?Rights

> 
> thanks
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