[rt-users] Putting requestor's real name in the autoreply?

Matt Hanley MHANLEY at cxtec.com
Fri Jan 14 16:32:53 EST 2005

What object would I use to reference the requestor's full name in an
autoreply template?

If the requestor sends in an email, $Transaction->CreatorObj->RealName works
fine, but if I created a ticket
for the requestor via the web, this obviously won't work.  Thanks!


Matthew Hanley
mhanley at cxtec.com

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