[rt-users] Putting requestor's real name in the autoreply?

Andy Harrison aharrison at gmail.com
Fri Jan 14 19:34:29 EST 2005

On Fri, 14 Jan 2005 16:32:53 -0500, Matt Hanley <MHANLEY at cxtec.com> wrote:
> What object would I use to reference the requestor's full name in an
> autoreply template?
> If the requestor sends in an email, $Transaction->CreatorObj->RealName works
> fine, but if I created a ticket
> for the requestor via the web, this obviously won't work.  Thanks!

I believe it's just $Ticket->CreatorObj->RealName.

Andy Harrison

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