[rt-users] Re: Global Templates

Mai Le mle at Niku.com
Sat Jan 15 13:02:33 EST 2005

Go to global->scrips click on the scrips on create notify requestors with default autoreply.  While in the scrips editing page, change the template from default autoreply to your own autoreply.

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com <rt-users-bounces at lists.bestpractical.com>
To: rt-users at lists.bestpractical.com <rt-users at lists.bestpractical.com>
Sent: Sat Jan 15 04:54:33 2005
Subject: [rt-users] Re: Global Templates


	Please, I've asked this question earlier but didn't get a response. I created a template for the autoreply but RT keeps sending the default template in mails to user. How can I disable the global template? Should I just rename the one I created to the default template that came with RT. Thanks all...


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