[rt-users] Watch ticket on queue

Luis Sousa llsousa at ualg.pt
Mon Jan 17 06:41:35 EST 2005

Hi all,

Is it possible to write a scrip that sends an e-mail to all queue's 
watchers when a new ticket is added to the queue?
Where can I found documentation to write user defined condition and user 
defined action using RT 3.0.12?

Thanks in advance.
Luis Sousa

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