[rt-users] Watch ticket on queue

Luis Sousa llsousa at ualg.pt
Mon Jan 17 06:41:35 EST 2005


Hi all,

Is it possible to write a scrip that sends an e-mail to all queue's 
watchers when a new ticket is added to the queue?
Where can I found documentation to write user defined condition and user 
defined action using RT 3.0.12?

Thanks in advance.
Luis Sousa



More information about the rt-users mailing list