[rt-users] Notifying a group based on CF selection

Oluwatomisin Ilori tomisilori at yahoo.co.uk
Mon Jan 17 13:43:41 EST 2005

Hi All,

I'm running rt 3.0.11 on linux, with perl 5.8.3, mySQL and apache with mod_perl. 

Please, I'm still very new to RT and Linux and I need to achieve this goal. I want certain group members to be sent notification emails based on the selection made from a custom field (select one value). However, I have NotifyGroup.pm module but I don't know how to call it from my custom action cleanupcode. Then secondly, can I just copy NotifyGroup.pm directly to 

I know some people must have done this. Please, any assistance would be appreciated.

For the Scrip, I have this:

Condition: On Create

Action: (User defined)..which is what i'm working on.

Template:Global template(Transaction)

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