[rt-users] Still can't run cron jobs

Oluwatomisin Ilori tomisilori at yahoo.co.uk
Tue Jan 18 08:02:24 EST 2005


Hi All,
Thanks for your previous suggestions regarding this issue. 
I get the following errors while trying to run rt-crontool manually. I've installed Ruslan's NotifyGroup module. Please, any assistance would be very helpful. I've also included the rt log.
 
./rt-crontool 5 * * * * --search RT::ActiveTicketsInQueue --search-arg VSATFaults --condition RT::Condition::Overdue --action RT::Action::NotifyGroup --action-arg VSATFaultGroup --template-id 20

The content of rt.log for today is:
[Tue Jan 18 12:34:34 2005] [crit]: Failed to load module . () at ./rt-crontool line 138.
 (/opt/rt3/lib/RT.pm:257)
[Tue Jan 18 12:44:57 2005] [crit]: Failed to load module . () at ./rt-crontool line 138.
 (/opt/rt3/lib/RT.pm:257)
[Tue Jan 18 12:47:50 2005] [warning]: No transaction object handed to RT::Action::NotifyGroup=HASH(0x8e8ca6c)
 (/opt/rt3/lib/RT/Action/SendEmail.pm:201)
[Tue Jan 18 12:47:51 2005] [error]: error:    unexpected end of header
 (/opt/rt3/lib/RT/Template_Overlay.pm:341)
[Tue Jan 18 12:47:51 2005] [warning]: No transaction object handed to RT::Action::NotifyGroup=HASH(0x8eae1b0)
 (/opt/rt3/lib/RT/Action/SendEmail.pm:201)
[Tue Jan 18 12:47:51 2005] [error]: error:    unexpected end of header
 (/opt/rt3/lib/RT/Template_Overlay.pm:341)
[Tue Jan 18 12:48:12 2005] [crit]: Can't call method "new" on an undefined value at ./rt-crontool line 113.
 (/opt/rt3/lib/RT.pm:257)
[Tue Jan 18 12:49:47 2005] [warning]: No transaction object handed to RT::Action::NotifyGroup=HASH(0x8e8ca6c)
 (/opt/rt3/lib/RT/Action/SendEmail.pm:201)
[Tue Jan 18 12:49:47 2005] [error]: error:    unexpected end of header
 (/opt/rt3/lib/RT/Template_Overlay.pm:341)
[Tue Jan 18 12:49:47 2005] [warning]: No transaction object handed to RT::Action::NotifyGroup=HASH(0x8eae1b0)
 (/opt/rt3/lib/RT/Action/SendEmail.pm:201)
[Tue Jan 18 12:49:47 2005] [error]: error:    unexpected end of header
 (/opt/rt3/lib/RT/Template_Overlay.pm:341)
[Tue Jan 18 12:55:58 2005] [warning]: Use of uninitialized value in concatenation (.) or string at /opt/rt3/lib/RT/Tickets_Overlay_SQL.pm line 358.
 (/opt/rt3/lib/RT.pm:250)
[Tue Jan 18 12:56:24 2005] [crit]: Can't call method "new" on an undefined value at ./rt-crontool line 113.
 (/opt/rt3/lib/RT.pm:257)
[Tue Jan 18 13:01:18 2005] [crit]: Can't call method "new" on an undefined value at ./rt-crontool line 113.
 (/opt/rt3/lib/RT.pm:257)
[Tue Jan 18 13:01:43 2005] [crit]: Can't call method "new" on an undefined value at ./rt-crontool line 113.
 (/opt/rt3/lib/RT.pm:257)
[Tue Jan 18 13:06:36 2005] [crit]: Failed to load module RT::Action::SystemNotify. () at ./rt-crontool line 138.
 (/opt/rt3/lib/RT.pm:257)
[Tue Jan 18 13:07:43 2005] [warning]: No transaction object handed to RT::Action::NotifyGroup=HASH(0x8e8c98c)
 (/opt/rt3/lib/RT/Action/SendEmail.pm:201)
[Tue Jan 18 13:07:43 2005] [error]: error:    unexpected end of header
 (/opt/rt3/lib/RT/Template_Overlay.pm:341)
[Tue Jan 18 13:07:43 2005] [warning]: No transaction object handed to RT::Action::NotifyGroup=HASH(0x8e95728)
 (/opt/rt3/lib/RT/Action/SendEmail.pm:201)
[Tue Jan 18 13:07:43 2005] [error]: error:    unexpected end of header
 (/opt/rt3/lib/RT/Template_Overlay.pm:341)

 

		
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