[rt-users] Getting the total record count

[Rick Measham]

On the Summary (Home) page, I've changed the MyRequests to show the ten
OLDEST unowned requests, as these need to be dealt with first.

However this has now led to the predictable question: How do we know how
many there are altogether?

I know the users can click the title of the area to get a full list of
open tickets, but I'd prefer to put it in the title. Is there a quick
way to get the total?

Cheers!
Rick
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