[rt-users] Startup ERROR: Client does not support authentication protocol requested by server.

Fri Jan 21 05:32:04 EST 2005

It's MySQL setup problem:
http://dev.mysql.com/doc/mysql/en/Old_client.html
http://www.google.com/search?q=Client+does+not+support+authentication+protocol+requested+by+server

Rodolfo de Moraes Reis wrote:
>>Hello There!!!
>>
>>I was working so fine with RT in my job (RedHat 9.2 with RT 3.22 + Apache 2.050 + Perl 585 + modperl2 + mysql 4.1.8) and today, when I tried to access, it was down!!! So I opened the log file and I saw this message error:
>>
>>  Client does not support authentication protocol requested by server; consider upgrading MySQL client at   /opt/perl/lib/site_perl/5.8.5/DBIx/SearchBuilder/Handle.pm line 139
>>
>>In oher way, when I run "rt/bin/rt-setup-database --action drop" it's work fine. But if I run "rt/bin/rt-setup-database --action init" the error appears again:
>>  
>>  Creating mysql database rt.
>>  Now populating database schema.
>>  Creating database schema.
>>  schema sucessfully inserted
>>  Now inserting database ACLs
>>  Now inserting RT core system objects
>>  [Thu Jan 20 16:42:58 2005] [crit]: Connect Failed Client does not support authentication protocol requested by server; consider upgrading MySQL client at ./rt-setup-database line 330 (/opt/rt/lib/RT.pm:258)
>>
>>But I didn't change anything!!!! What can be happen?? What is it mean??
>>
>>Thank's for regards!!!!
>>
>>Rodolfo Reis.
>>rmreis at cpqd.com.br
>>Brazil.
>>
>>
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