[rt-users] Custom Fields in SelfService Page

Jesse Vincent jesse at bestpractical.com
Mon Jan 24 07:23:38 EST 2005




On Mon, Jan 24, 2005 at 09:56:36AM -0200, Rodolfo de Moraes Reis wrote:
> Hello There!!!
> 
> Is it possible to show custom fields in html pages (i.e. Create.html) located in "SelfService" directory?? Because I use this model pages when I want that user just view a simple layout.... it's ocurrs when I unchecked "Let this user be granted rigths" in users properties.
> 
> For example, when a user select a queue (in SelfService/Create.html), the page automatically reload and show the custom field related that on queue. Is there a way to solve this?
> 

RT 3.4 provides support for custom fields in self service

> Thank's for regards!!!
> 
> Rodolfo de Moraes Reis
> DSIN - Grupo de Teste e Qualidade
> CPqD Telecom & IT Solutions
> Tel.: +55 19 3705-5986 
> Fax: +55 19 3705-6786
> rmreis at cpqd.com.br
> www.cpqd.com.br
> 
> 
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