[rt-users] PAM Auth?

[Todd Chapman]

I don't understand.

On Tue, Jan 25, 2005 at 03:17:01PM -0500, Brett Harris wrote:
> Would it be possible to setup a "default" user level that takes the
> persons login information and spits back the cases related to their user? 
> Then we would only need to manually configure the admins and tech support
> staff accounts, which are relatively static.
> 
> -Brett
> 
> Todd Chapman said:
> > Step one is getting RT/Apache to use AD for authentication. You
> > would then have to create the users in RT manually, or automatically
> > using the RT API. Then you would have to script group
> > synchronization between RT and AD.
> >
> > You might want to consider a support contract with Best Practical.
> >
> > -Todd
> >
> > On Tue, Jan 25, 2005 at 12:08:50PM -0500, Brett Harris wrote:
> >> Here is the way I would optimally like it to look.
> >>
> >> Group A, Admins, can see all requests, run reports, re-assign requests,
> >> and what not.
> >>
> >> Group B, tech support staff, can see unassigned requests and requests
> >> assigned to them, but not everyone's requests.
> >>
> >> Group C, everyone else.  Create requests and see own requests.
> >>
> >> Will RT recognize users and groups pulled from AD and allow you to set
> >> permisions in this way?  Do you have to setup each user?  Will the users
> >> show up automatically in the admin interface, or is there something
> >> special I would have to do?
> >>
> >> Thanks,
> >>   Brett
> >>
> >> Todd Chapman said:
> >> > Setup APache to use PAM and then setup RT to use Apache for auth.
> >> >
> >> > -Todd
> >> >
> >> > On Tue, Jan 25, 2005 at 10:41:10AM -0500, Brett Harris wrote:
> >> >> I need to setup a request tracking system that can authenticate
> >> agains
> >> >> our
> >> >> AD domain.  We are currently using winbind/PAM on a number of linux
> >> >> systems for authentication, providing a large number of variable
> >> >> services
> >> >> all utilizing the same login info.  Can RT be setup to use PAM?
> >> >>
> >> >> Thanks,
> >> >>   Brett
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> >> >
> >>
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> >>
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> >>
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> >
> 
> _______________________________________________
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> 
> RT Administrator and Developer training is coming to your town soon! (Boston, San Francisco, Austin, Sydney) Contact training at bestpractical.com for details.
> 
> Be sure to check out the RT Wiki at http://wiki.bestpractical.com