[rt-users] Numeric-only value in the Requestor Field

Todd Chapman rt at chaka.net
Tue Jan 25 15:37:06 EST 2005

So you want all numeric usernames? RT doesn't support that.

On Tue, Jan 25, 2005 at 02:59:49PM -0600, Terry  Krile wrote:
> When entering a numeric-only value in the Requestor Field, an error message
> is displayed:  Could not find or create that user.  The ticket is created
> but the value entered in the Requestor Field is lost.   Is there a way to
> correct this to allow numeric-only values?
> To get around this, I am attempting to prepend the Requestor field with an
> alpha character but I am having trouble finding where the variable value is
> being set to the value in the input field.  Anyone know where this is?
> Thanks,
> Terry Krile
> Technical Operations Support
> NAS Imaging Systems & Support
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