[rt-users] Numeric-only value in the Requestor Field

Terry Krile terry.krile at noridian.com
Tue Jan 25 15:59:49 EST 2005

When entering a numeric-only value in the Requestor Field, an error message
is displayed:  Could not find or create that user.  The ticket is created
but the value entered in the Requestor Field is lost.   Is there a way to
correct this to allow numeric-only values?

To get around this, I am attempting to prepend the Requestor field with an
alpha character but I am having trouble finding where the variable value is
being set to the value in the input field.  Anyone know where this is?

Terry Krile
Technical Operations Support
NAS Imaging Systems & Support

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