[rt-users] Re: Keeping the Microsoft Outlook users happy

Barnacle Bob barnaclebob at gmail.com
Thu Jan 27 23:19:23 EST 2005


You can do this with scripts


On Sat, 22 Jan 2005 01:45:33 +0300, Ruslan U. Zakirov
<Ruslan.Zakirov at acronis.com> wrote:
> Michael Brown wrote:
> > Jesse Vincent wrote:
> >
> >>> What would be *really* nice is to have RT send out emails that have the
> >>> specially crafted URL that you cliek on and have the appointment entered
> >>> automagically into your Outlook calendar.  This would be sooooo nice -
> >>> save the possibility of mis-typing it and the silliness that ensues.
> >>
> >>
> >>
> >> Got a pointer to a spec for that URL format?
> >
> >
> > Why bother with just Outlook specific?  Why not just send a vCal
> > attachment with the e-mail?  Outlook supports vCal, as do most other 
> patches are wellcome :)
> > calendaring packages (Palm Desktop, Notes, Mozilla Sunbird, etc...)
> RT is not "calendaring package"
> 
> vCal - "The Victorian Certificate of Applied
> Learning"?
> 
> >
> > The more clients... the merrier!
> >
> > /Mike
> >
> > _______________________________________________
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> >
> > RT Administrator and Developer training is coming to your town soon!
> > (Boston, San Francisco, Austin, Sydney) Contact
> > training at bestpractical.com for details.
> >
> > Be sure to check out the RT Wiki at http://wiki.bestpractical.com
> 
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> RT Administrator and Developer training is coming to your town soon! (Boston, San Francisco, Austin, Sydney) Contact training at bestpractical.com for details.
> 
> Be sure to check out the RT Wiki at http://wiki.bestpractical.com
>



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