[rt-users] Re: Keeping the Microsoft Outlook users happy

Quark IT - Hilton Travis hilton at quarkit.com.au
Sat Jan 29 00:55:10 EST 2005

Hi All,

> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com 
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf 
> Of Michael Brown
> Sent: Friday, 21 January 2005 01:18
> Jesse Vincent wrote:
> >>What would be *really* nice is to have RT send 
> >>out emails that have the specially crafted URL 
> >>that you cliek on and have the appointment 
> >>entered automagically into your Outlook calendar.  
> >>This would be sooooo nice - save the possibility 
> >>of mis-typing it and the silliness that ensues.
> > 
> > 
> > Got a pointer to a spec for that URL format?
> Why bother with just Outlook specific?  Why not 
> just send a vCal attachment with the e-mail?  
> Outlook supports vCal, as do most other 
> calendaring packages (Palm Desktop, Notes, Mozilla 
> Sunbird, etc...)
> The more clients... the merrier!

Absolutely.  Has any progress been made on this?  Having RT send a vCal
attachment would make it really nice.

(Now all I need is to have the RT and Exchange "Contacts" (actually,
here it is a Public Folder) list sync with each other so that I don't
have multiple contact lists all possibly out of sync with each other,
and RT will then look really promising here, and no doubt for a lot of
other Windows/Exchange users around the planet.



Hilton Travis                          Phone: +61 (0)7 3344 3889
(Brisbane, Australia)                  Phone: +61 (0)419 792 394
Manager, Quark IT                      http://www.quarkit.com.au
         Quark AudioVisual             http://www.quarkav.net

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