[rt-users] Problem sending email - MIME Tools error

[Jesse Vincent]

On Thu, Jan 27, 2005 at 01:10:48PM -0500, Scott Hebert wrote:
> Hi,
> 
> - I have a user that sent in 4 emails in a row. 
> - All four tickets were created in RT (RT 3.0.8).

Does the issue still happen with the latest release of RT 3.0 and the
latest release of MIME::Tools?

> - ONLY 2 auto-replies were sent.
> - Below is an excerpt of the auto-reply scrip being run for one of the
> tickets whose auto-reply was not sent.
> 
> I running Perl 5.8.3 with MIME::Tools 5.411.
> 
> Any idea why I'm getting this behaviour?
> 
> Thanks,
> 
> SH
> 
> 
> RT Logs
> ======
> 
> [Thu Jan 27 15:42:27 2005] [debug]: Converting 'ISO-8859-1' to 'utf-8'
> for text/plain - Visual signatures
>  (/var/www/esg.cae.ca/global/rt-3-0-8/lib/RT/I18N.pm:200)
> [Thu Jan 27 15:42:27 2005] [info]:
> <rt-3.0.8-4550-47082.8.63809099219488 at cae.com> #4550/47082 - Scrip 2 
> (/var/www/esg.c
> ae.ca/global/rt-3-0-8/lib/RT/Action/SendEmail.pm:92)
> [Thu Jan 27 15:42:27 2005] [crit]:
> <rt-3.0.8-4550-47082.8.63809099219488 at cae.com>
> Could not send mail. -$/ as given is currently unsupported at
> /usr/local/lib/perl5/site_perl/5.8.3/MIME/Decoder/NBit.pm
> line 140
> 
> Stack:
>   [/usr/local/lib/perl5/5.8.3/Carp.pm:191]
>   [/usr/local/lib/perl5/site_perl/5.8.3/IO/ScalarArray.pm:350]
>   [/usr/local/lib/perl5/site_perl/5.8.3/MIME/Decoder/NBit.pm:140]
>   [/usr/local/lib/perl5/site_perl/5.8.3/MIME/Decoder.pm:257]
>   [/usr/local/lib/perl5/site_perl/5.8.3/MIME/Entity.pm:1856]
>   [/usr/local/lib/perl5/site_perl/5.8.3/MIME/Entity.pm:1830]
>   [/usr/local/lib/perl5/site_perl/5.8.3/MIME/Entity.pm:1750]
>   [/usr/local/lib/perl5/site_perl/5.8.3/MIME/Entity.pm:1886]
>   [/usr/local/lib/perl5/site_perl/5.8.3/MIME/Entity.pm:1889]
>   [/var/www/esg.cae.ca/global/rt-3-0-8/lib/RT/Action/SendEmail.pm:270]
>   [/var/www/esg.cae.ca/global/rt-3-0-8/lib/RT/Action/SendEmail.pm:181]
>   [/var/www/esg.cae.ca/global/rt-3-0-8/lib/RT/ScripAction_Overlay.pm:207]
>   [/var/www/esg.cae.ca/global/rt-3-0-8/lib/RT/Scrip_Overlay.pm:417]
>   [/var/www/esg.cae.ca/global/rt-3-0-8/lib/RT/Scrip_Overlay.pm:352]
>   [/var/www/esg.cae.ca/global/rt-3-0-8/lib/RT/Scrips_Overlay.pm:196]
>   [/var/www/esg.cae.ca/global/rt-3-0-8/lib/RT/Transaction_Overlay.pm:118]
>   [/var/www/esg.cae.ca/global/rt-3-0-8/lib/RT/Ticket_Overlay.pm:3824]
>   [/var/www/esg.cae.ca/global/rt-3-0-8/lib/RT/Ticket_Overlay.pm:625]
>   [/var/www/esg.cae.ca/global/rt-3-0-8/lib/RT/Interface/Email.pm:670]
>   [/var/www/esg.cae.ca/global/rt-3-0-8/share/html/REST/1.0/NoAuth/mail-gateway:31]
>  (/var/www/esg.cae.ca/global/rt-3-0-8/lib/RT/Action/SendEmail.pm:274)
> [Thu Jan 27 15:42:27 2005] [info]:
> <rt-3.0.8-4550-47082.8.63809099219488 at cae.com> sent To:
> douglasc at cae.com Cc:  Bcc:  (
> /var/www/esg.cae.ca/global/rt-3-0-8/lib/RT/Action/SendEmail.pm:302)
> [Thu Jan 27 15:42:27 2005] [info]:
> <rt-3.0.8-4550-47082.10.134784117764 at cae.com> #4550/47082 - Scrip 3 
> (/var/www/esg.ca
> e.ca/global/rt-3-0-8/lib/RT/Action/SendEmail.pm:92)
> [Thu Jan 27 15:42:28 2005] [crit]: <rt-3.0.8-4550-47082.10.134784117764 at cae.com>
> Could not send mail. -$/ as given is currently unsupported at
> /usr/local/lib/perl5/site_perl/5.8.3/MIME/Decoder/NBit.pm
> line 140
> 
> Stack:
>   [/usr/local/lib/perl5/5.8.3/Carp.pm:191]
>   [/usr/local/lib/perl5/site_perl/5.8.3/IO/ScalarArray.pm:350]
>   [/usr/local/lib/perl5/site_perl/5.8.3/MIME/Decoder/NBit.pm:140]
>   [/usr/local/lib/perl5/site_perl/5.8.3/MIME/Decoder.pm:257]
>   [/usr/local/lib/perl5/site_perl/5.8.3/MIME/Entity.pm:1856]
>   [/usr/local/lib/perl5/site_perl/5.8.3/MIME/Entity.pm:1830]
>   [/usr/local/lib/perl5/site_perl/5.8.3/MIME/Entity.pm:1750]
>   [/usr/local/lib/perl5/site_perl/5.8.3/MIME/Entity.pm:1886]
>   [/usr/local/lib/perl5/site_perl/5.8.3/MIME/Entity.pm:1889]
>   [/var/www/esg.cae.ca/global/rt-3-0-8/lib/RT/Action/SendEmail.pm:270]
>   [/var/www/esg.cae.ca/global/rt-3-0-8/lib/RT/Action/SendEmail.pm:181]
>   [/var/www/esg.cae.ca/global/rt-3-0-8/lib/RT/ScripAction_Overlay.pm:207]
>   [/var/www/esg.cae.ca/global/rt-3-0-8/lib/RT/Scrip_Overlay.pm:417]
>   [/var/www/esg.cae.ca/global/rt-3-0-8/lib/RT/Scrip_Overlay.pm:352]
>   [/var/www/esg.cae.ca/global/rt-3-0-8/lib/RT/Scrips_Overlay.pm:196]
>   [/var/www/esg.cae.ca/global/rt-3-0-8/lib/RT/Transaction_Overlay.pm:118]
>   [/var/www/esg.cae.ca/global/rt-3-0-8/lib/RT/Ticket_Overlay.pm:3824]
>   [/var/www/esg.cae.ca/global/rt-3-0-8/lib/RT/Ticket_Overlay.pm:625]
>   [/var/www/esg.cae.ca/global/rt-3-0-8/lib/RT/Interface/Email.pm:670]
>   [/var/www/esg.cae.ca/global/rt-3-0-8/share/html/REST/1.0/NoAuth/mail-gateway:31]
>  (/var/www/esg.cae.ca/global/rt-3-0-8/lib/RT/Action/SendEmail.pm:274)
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