[rt-users] How to access User custom fields in code?
Trask Rogers
trask at lyris.com
Fri Jul 1 19:29:43 EDT 2005
I am trying to figure out how to write / read custom fields for users.
I see there are some functions related to custom fields in
Transaction_Overlay.pm, Ticket_Overlay.pm and Queue_Overlay.pm but
there isn't something specific for users.
Was ObjectCustomField created as a more generic form of custom fields?
A pointer in the right direction or a snippet of code would be greatly
appreciated.
Here is something I started with. It is code I have to extract the
value from a particular ticket custom field:
my $CustomFields = $Ticket->CustomFields;
while (my $CustomField = $CustomFields->Next()) {
if ($CustomField->Name eq 'FOOid') {
my $Values = $Ticket>CustomFieldValues($CustomField->Id);
my $Value = $Values->Next();
$FOOid = $Value->Content if defined $Value;
last;
}
}
Note: This doesn't seem all that efficient or elegant, but it is how I
got it to work. Recommendations for better methods are always
appreciated.
Thanks.
----------------------
Trask Rogers
Technical Support Engineer
Lyris Technologies, Inc.
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