[rt-users] SquelchMailTo ticket attribute

[Florian Weimer]

* Stephen Turner:

> At Tuesday 7/5/2005 10:26 AM, Florian Weimer wrote:
>>We have a couple of SquelchMailTo ticket attributes which suppress
>>outgoing email for some tickets.  I'm not sure how these attributes
>>were added (there does not seem to be any UI for this task).  Is it
>>safe to delete them?
>
> The controls for this are on the ticket Reply screen - the section
> labelled something like 'this mail will not be sent to'. Uncheck the
> names listed.

Yes, I've figured this out.  However, I don't really understand how
these values have been added to the database permanently; this has
only happened for very few tickets.  This inconsistency confuses my
users.