[rt-users] SquelchMailTo ticket attribute

Jesse Vincent jesse at bestpractical.com
Tue Jul 5 11:32:23 EDT 2005




On Tue, Jul 05, 2005 at 04:26:12PM +0200, Florian Weimer wrote:
> We have a couple of SquelchMailTo ticket attributes which suppress
> outgoing email for some tickets.  I'm not sure how these attributes
> were added (there does not seem to be any UI for this task).  Is it
> safe to delete them?

On the ticket reply page, users can optionally tell RT not to ever send
mail to a given ticket watcher. Presumably one of your users did this
intentionally ;)

Jesse

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