[rt-users] SquelchMailTo ticket attribute
Florian Weimer
fw at deneb.enyo.de
Tue Jul 5 11:40:22 EDT 2005
* Jesse Vincent:
>> > We have a couple of SquelchMailTo ticket attributes which suppress
>> > outgoing email for some tickets. I'm not sure how these attributes
>> > were added (there does not seem to be any UI for this task). Is it
>> > safe to delete them?
>>
>> On the ticket reply page, users can optionally tell RT not to ever send
>> mail to a given ticket watcher. Presumably one of your users did this
>> intentionally ;)
>
> (Sorry, that's what I get for not reading mail in mutt's "threaded" view
> ;)
Huh?
Now I'm really confused what's going on. I'm running a sightly
customized version of RT 3.4.2 (html/Ticket/Elements/PreviewScrips
hasn't been edited), and I don't see such a user interface. A quick
try shows that in general, suppressing mail isn't persistent, either.
What am I missing?
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