[rt-users] SquelchMailTo ticket attribute

[Jesse Vincent]

On Tue, Jul 05, 2005 at 05:40:22PM +0200, Florian Weimer wrote:
> * Jesse Vincent:
> 
> >> > We have a couple of SquelchMailTo ticket attributes which suppress
> >> > outgoing email for some tickets.  I'm not sure how these attributes
> >> > were added (there does not seem to be any UI for this task).  Is it
> >> > safe to delete them?
> >> 
> >> On the ticket reply page, users can optionally tell RT not to ever send
> >> mail to a given ticket watcher. Presumably one of your users did this
> >> intentionally ;)
> >
> > (Sorry, that's what I get for not reading mail in mutt's "threaded" view
> > ;)
> 
> Huh?

I meant that it appeared that other folks had actually answered the
question.


> Now I'm really confused what's going on.  I'm running a sightly
> customized version of RT 3.4.2 (html/Ticket/Elements/PreviewScrips
> hasn't been edited), and I don't see such a user interface. 

There's a right for it, though I don't remember it off the top of my
head.

> A quick try shows that in general, suppressing mail isn't persistent, either.

It should be persistent, _per ticket_. So you can say "Don't email joe
about ticket 1234."



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