[rt-users] Merge Tickets bug?
Jesse Vincent
jesse at bestpractical.com
Tue Jul 5 15:52:02 EDT 2005
On Tue, Jul 05, 2005 at 01:29:06PM -0400, Joseph_Micciche at Progressive.com wrote:
> Jesse Vincent <jesse at bestpractical.com> wrote on 07/05/2005 11:37:02 AM:
>
> > > What is expected behavior? and can I retain the Subject of the
> principal
> > > ticket?
>
> > The expected behaviour is that 2183's subject should remain the same.
> > I'm betting that MySQL is loading the wrong "half" of the merged ticket,
> > possibly because RT isn't being specific enough.
>
> > Can you show us the output of:
>
> > SELECT * From Tickets where EffectiveId = 2183;
>
> Here is the output of that query, Jesse (sorry for the csv format):
I don't see the subject lines I'd expect. See if you can repeat it with
a new pair of tickets and send me the output of
SELECT id, EffectiveId, Subject from Tickets where EffectiveId = <old
ticket id>;
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