[rt-users] Merge Tickets bug?

[Joseph_Micciche at Progressive.com]

> I don't see the subject lines I'd expect. See if you can repeat it with
> a new pair of tickets and send me the output of

> SELECT id, EffectiveId, Subject from Tickets where EffectiveId = <old
> ticket id>;

Hi Jesse,

I created #2321 - Test of Merge - Parent. Then created #2322 - Test of
Merge - Child. Merged 2322 into 2321, subject of 2321 is now Test of Merge
- Child.

Ticket chronology includes:

Tue Jul 05 16:02:51 2005  root - Ticket created     [Reply] [Comment]
Subject: Test of Merge - Parent

Download (untitled)
text/plain 63b
This is a test of the merge process. This is the parent ticket.

#     Tue Jul 05 16:02:53 2005  RT_System - Outgoing email recorded
[Show]

#     Tue Jul 05 16:02:54 2005  RT_System - Outgoing email recorded
[Show]

#     Tue Jul 05 16:04:01 2005  root - Ticket 2322: Ticket created
[Reply] [Comment]
Subject: Test of Merge - Child

Download (untitled)
text/plain 91b
This is a test of merging tickets. This is the child ticket, as noted
in the subject line.

#     Tue Jul 05 16:04:03 2005  RT_System - Ticket 2322: Outgoing email
recorded     [Show]

#     Tue Jul 05 16:04:04 2005  RT_System - Ticket 2322: Outgoing email
recorded     [Show]

#     Tue Jul 05 16:04:37 2005  root - Ticket 2322: Merged into ticket
#2321

#     Tue Jul 05 16:04:37 2005  root - Subject changed from Test of Merge -
Parent to Test of Merge - Child

SQL results you asked for:

Dumping data for table Tickets
2321  2321  Test of Merge - Child
2322  2321  Test of Merge - Child

joe