[rt-users] sorting based on custom fields

Pieter van der Spek pieter at West.NL
Thu Jul 7 02:35:32 EDT 2005


On 07/05/2005 02:28 PM, Pieter van der Spek wrote:
> I've added the following to RT_SiteConfig.pm:
> ------------------------------------------------
> # Default columns in ticket list
> Set ($DefaultSearchResultFormat, qq{
>    '<B><A HREF="$RT::WebPath/Ticket/Display.html?id=__id__">__id__</a></B>/TITLE:#',
>    '<B><A
> HREF="$RT::WebPath/Ticket/Display.html?id=__id__">__Subject__</a></B>/TITLE:Subject',
>    Status,
>    QueueName,
>    OwnerName,
>    Priority,
>    CF.{Category},
>    '__NEWLINE__',
>    '',
>    '<small>__Requestors__</small>',
>    '<small>__CreatedRelative__</small>',
>    '<small>__ToldRelative__</small>',
>    '<small>__LastUpdatedRelative__</small>',
>    '<small>__TimeLeft__</small>',
>    CF.{Severity}});
> ------------------------------------------------
> 
> As you can see I've added two custom fields. As expected they show up in the
> table. However, they're not clickable (i.e. I cannot sort the table based on the
> values of these custom fields). Is it possible to tweak RT in such a way that I
> can sort on custom fields in the search results table?
> 
> 
Is there no way to this? As I did not get any answers I'm guessing there isn't,
or is there?

-- 
-- Pieter van der Spek, pieter at west.nl, West Consulting B.V., +31 15 2191 600



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