[rt-users] sorting based on custom fields
Pieter van der Spek
pieter at West.NL
Thu Jul 7 02:35:32 EDT 2005
On 07/05/2005 02:28 PM, Pieter van der Spek wrote:
> I've added the following to RT_SiteConfig.pm:
> ------------------------------------------------
> # Default columns in ticket list
> Set ($DefaultSearchResultFormat, qq{
> '<B><A HREF="$RT::WebPath/Ticket/Display.html?id=__id__">__id__</a></B>/TITLE:#',
> '<B><A
> HREF="$RT::WebPath/Ticket/Display.html?id=__id__">__Subject__</a></B>/TITLE:Subject',
> Status,
> QueueName,
> OwnerName,
> Priority,
> CF.{Category},
> '__NEWLINE__',
> '',
> '<small>__Requestors__</small>',
> '<small>__CreatedRelative__</small>',
> '<small>__ToldRelative__</small>',
> '<small>__LastUpdatedRelative__</small>',
> '<small>__TimeLeft__</small>',
> CF.{Severity}});
> ------------------------------------------------
>
> As you can see I've added two custom fields. As expected they show up in the
> table. However, they're not clickable (i.e. I cannot sort the table based on the
> values of these custom fields). Is it possible to tweak RT in such a way that I
> can sort on custom fields in the search results table?
>
>
Is there no way to this? As I did not get any answers I'm guessing there isn't,
or is there?
--
-- Pieter van der Spek, pieter at west.nl, West Consulting B.V., +31 15 2191 600
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