[rt-users] sorting based on custom fields
Pieter van der Spek
pieter at West.NL
Tue Jul 5 08:28:52 EDT 2005
I've added the following to RT_SiteConfig.pm:
------------------------------------------------
# Default columns in ticket list
Set ($DefaultSearchResultFormat, qq{
'<B><A HREF="$RT::WebPath/Ticket/Display.html?id=__id__">__id__</a></B>/TITLE:#',
'<B><A
HREF="$RT::WebPath/Ticket/Display.html?id=__id__">__Subject__</a></B>/TITLE:Subject',
Status,
QueueName,
OwnerName,
Priority,
CF.{Category},
'__NEWLINE__',
'',
'<small>__Requestors__</small>',
'<small>__CreatedRelative__</small>',
'<small>__ToldRelative__</small>',
'<small>__LastUpdatedRelative__</small>',
'<small>__TimeLeft__</small>',
CF.{Severity}});
------------------------------------------------
As you can see I've added two custom fields. As expected they show up in the
table. However, they're not clickable (i.e. I cannot sort the table based on the
values of these custom fields). Is it possible to tweak RT in such a way that I
can sort on custom fields in the search results table?
--
-- Pieter van der Spek, pieter at west.nl, West Consulting B.V., +31 15 2191 600
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