[rt-users] SquelchMailTo ticket attribute

Florian Weimer fw at deneb.enyo.de
Thu Jul 7 08:47:54 EDT 2005


* Florian Weimer:

>> It should be persistent, _per ticket_. So you can say "Don't email joe
>> about ticket 1234."
>
> Hmm, reading the source code, it should work the way you describe it.
> I'll run another test.  Strange.

Okay, found it.  There are two submission buttons, "Update Ticket" and
"Save changes" (with inconsistent capitalization, BTW).  Obviously,
someone ticked a few email addresses and hit "Save changes".

Maybe it's just me, but I find this user interface confusing,
especially because RT doesn't usually offer two separate forms which
can be used to make different changes/updates.  Maybe some UI update
could fix this.



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