[rt-users] Attached files!

[Rodrigo Blanco]

Hi everybody...
 
I have some questions about ticket managing and I was wondering if
somebody could help me with that.
 
1)       Is it possible to change the ticket numbering? For example: can
I set the numbering to start at #1500 instead of starting at #1? If it's
possible, could anyone please explain me how to do this?
2)       Is it possible to set a max size for the attached files on RT
instead of doing it on the mail server? If yes, how to do this?
 
Best regards,

Rodrigo
 
 
 
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20050712/15fac772/attachment.htm>