[rt-users] Solaris 8, RT 3.4.2 EX_TEMPFAIL problem

[David Evans]

Hi,

 

I've been making some progress installing request tracker on a Solaris 8
(SPARC) system for the first time but I'm having a problem with sendmail.

 

I have RT 3.4.2

Sendmail 8.13.4  (compiled from source by me)

Apache 1.3.33

 

I have the following aliases defined in /etc/mail/aliases

 

rt-admin: |"/usr/local/rt3/bin/rt-mailgate  \

                          --queue 'rt-admin' --action correspond \

                         --url https://xxx.xxx.xxx.xxx"

 

rt-admin-comment: |"/usr/local/rt3/bin/rt-mailgate \

                        --queue 'rt-admin' \

                        --action comment \

                        --url https://xxx.xxx.xxx.xxx"

 

I have Sendmail running with the following parameters

 

             smmsp 10116     1  0 17:11:16 ?        0:00 /usr/lib/sendmail
-L sm-msp-queue -Ac -q30m

             root 10120 10119  1 17:11:28 ?        0:00 /usr/lib/sendmail -L
sm-mta -bd -q1h

 

and I get the following error

 

050 |"/usr/local/rt3/bin/rt-mailgate            --queue 'rt-admin' --action
correspond           --url https:// xxx.xxx.xxx.xxx "... Connecting to
prog...

050 |"/usr/local/rt3/bin/rt-mailgate            --queue 'rt-admin' --action
correspond           --url https:// xxx.xxx.xxx.xxx "... Deferred: prog
mailer (/bin/sh) exited with EX_TEMPFAIL

250 2.0.0 j6CG1LTd010089 Message accepted for delivery

 

I can successfully submit to the rt-admin queue by manually using the
rt-mailgate script.

 

I've looked through the list archives and I can't seem to see anything
that's applicable in previous posts, but I apologize if I've overlooked
something.  Does anyone have any ideas specific to my situation?

 

Many thanks!

 

David Evans

 

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