[rt-users] E-mail on Deletion?

[Stephen Turner]

At Wednesday 7/13/2005 05:24 AM, Gavin Henry wrote:
>Dear List,
>
>Can you confirm that the default behaviour for ticket deletion, doesn't
>involve an e-mail being sent out?
>
>I thought it did and was wondering why a BCC or CC didn't work when
>deleting a ticket.
>
>Thanks.

Gavin,

Sending of email is controlled by what scrips you have (global & queue). By 
default there's no scrips that will send mail on ticket deletion, so yes, 
default behavior is not to send mail in that case. Same applies to cc & bcc.

Steve 
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