[rt-users] mysql slowness

Phil Homewood pdh at bestpractical.com
Thu Jul 14 00:25:41 EDT 2005


Kroll, Nathan Allen wrote:
> I checked the group rights and the only right Everyone has is
> ModifyOwnMembership.  Howver, on the query builder page, for the Owner
> is drop down, there seems to be every email address we've ever entered
> on a ticket for requestor.  The requestor role isn't allowed to
> OwnTickets either though.  Why would every contact show up as a possible
> owner if you can't select them as an owner when creating a ticket?

Have you checked both per-queue /and/ global rights? What about
rights for Unprivileged?
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