[rt-users] mysql slowness

Kroll, Nathan Allen krolln at msoe.edu
Fri Jul 15 09:46:28 EDT 2005


I checked that none of those groups had OwnTicket rights.  

Any other ideas?

Nate

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Phil
Homewood
Sent: Wednesday, July 13, 2005 10:26 PM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] mysql slowness

Kroll, Nathan Allen wrote:
> I checked the group rights and the only right Everyone has is
> ModifyOwnMembership.  Howver, on the query builder page, for the Owner
> is drop down, there seems to be every email address we've ever entered
> on a ticket for requestor.  The requestor role isn't allowed to
> OwnTickets either though.  Why would every contact show up as a
possible
> owner if you can't select them as an owner when creating a ticket?

Have you checked both per-queue /and/ global rights? What about
rights for Unprivileged?
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