[rt-users] rtx-shredder & Debian official packages?

Ruslan U. Zakirov Ruslan.Zakirov at miet.ru
Thu Jul 14 04:37:25 EDT 2005


Nate Duehr wrote:
> Hi all,
> 
> Anyone have any notes on using Ruslan's RTx-Shredder and the official
> Debian "Sarge" RT packages, i.e. how to get it installed "correctly", etc.
Only last RTx-Shredder dev snapshot supports 3.4
New snapshot is going to be with tests and this would help me speed up
development. I'll release it in one hour.

> 
> I have a rather large RT database that needs to be made smaller and have
> been using the RT packages on a Debian system.
> 
> Tickets in the system back four or five years, and it's starting to make
> MySQL pretty sluggish -- we probably don't need all of this old data.
> 
> I'd be willing to work through it.  I did see some Debian bugs and then
> a retraction a while back about dh-make-perl not being able to build
> RTx-Shredder correctly because the perl module looked for user input at
> the time.  Also since the Debian packages scatter RT around the
> filesystem a bit (mostly in /usr/share/request-tracker3), I'm wondering
> what the "correct" answer is to the question, "Where is your RT root
> directory."
See README to find out how to set up environment vars, then you can try
different values. May be I should clarify docs a little.

> 
> Thanks for any assistance.
> 
> Nate Duehr, nate at natetech.com
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> 




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