[rt-users] preventing requestors from assigning new tickets to people

[Ruslan U. Zakirov]

Julian C. Dunn wrote:
> Hello,
> 
> In our environment we allow most of our users to have some rights in RT
> (i.e. they don't just have RT self serve access). Unfortunately, it
> means that many of them can create tickets and assign them to people on
> the responsible team (by setting "Owner" on ticket creation). I don't
> want this to happen.
> 
> Is there a right I can revoke from these users to prevent them from
> doing this? I couldn't find anything from reading the Wiki.
AFAICS from code user may assign owner if he has 'TakeTicket' or
'ModifyTicket'.

> 
> - Julian
>