[rt-users] Hi,Here's a question

[Labonte, Phil]

If you are using the latest (or kinda latest version of RT), in the query windows select the Queue that you have added the custom fields to. Then after you have done that you will see all the custom fields show up at the bottom of the window and from there you can search on them.

 

Phil

 

  _____  

From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of ??
Sent: Wednesday, July 13, 2005 9:27 PM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Hi,Here's a question

 

Hi,

To my company,RT is great.Thanks to U all.

I've built some custom fields which are applied to tickets.

And I don't know how to use those custom fields to search or query.

I really want to.

What can I do?

 

 

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