[rt-users] RE:Timezones

Ruslan U. Zakirov Ruslan.Zakirov at miet.ru
Thu Jul 14 12:16:29 EDT 2005


Ravin Mathoora wrote:
> Hi, I have rt 3.4.1 installed on FC3 and I am trying to edit the
> RT_Siteconfig to fit the 'Europe/Dublin' timezone. When I use
> 'Europe/Dublin' in the RT_SiteConfig file, it still does not make a
> difference to the created field in the mysql database. When a new ticket is
> created, it is GMT time but the clock on the server is 'GMT+1'. I have even
> tried 'GMT+1' and the created value is still one hour behind the time now.
> 
> Is there a specific setting that has to be used instead of 'Europe/Dublin'
> to get this working?
WebUI should show local time, but RT stores GMT in its DB. Also RT use
GMT for log entries. What's wrong with that?

> 
> Any help would be appreciated.
> 
> Thanks in advance for the help.
> 
> Best Regards,
> Ravin Mathoora
>  
> 
> 
> 
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