[rt-users] 3.0.3 to 3.4.2 upgrade issues / questions using RHEL4InstallGuide?

[Randy Millis (lists account)]

- I used the RHEL4InstallGuide from
http://wiki.bestpractical.com/index.cgi?RHEL4InstallGuide to get RT 3.0.3
installed and working on my test virtual machine (under VMWare Workstation
5).

- I then went to my production box and did a "mysqldump --all-databases >
filename.sql"

- On the test virtual machine I did a "make dropdb" from the rt-3-0-3
install directory to get rid of the stock database.

-  On the test virtual machine I then did a "mysql -f -p < filename.sql" to
try and import my production database.

Can anyone help me sort out the following errors I got and help me determine
if I got an accurate import of my data?

Having never done this before: Do I need to drop some of these tables and
remove the duplicate entries first or is there a way to overwrite them?

-cut-
ERROR 1050 (42S01) at line 19: Table 'columns_priv' already exists
ERROR 1050 (42S01) at line 39: Table 'db' already exists
ERROR 1062 (23000) at line 63: Duplicate entry '%-test-' for key 1
ERROR 1062 (23000) at line 64: Duplicate entry '%-test\_%-' for key 1
ERROR 1062 (23000) at line 65: Duplicate entry 'localhost-rt3-rt_user' for
key 1
ERROR 1062 (23000) at line 66: Duplicate entry '%-mysql-cXXXX' for key 1
ERROR 1062 (23000) at line 67: Duplicate entry '%-rt3-cXXXX' for key 1
ERROR 1062 (23000) at line 68: Duplicate entry '%-test-cXXXX' for key 1
ERROR 1050 (42S01) at line 74: Table 'func' already exists
ERROR 1050 (42S01) at line 91: Table 'host' already exists
ERROR 1050 (42S01) at line 118: Table 'tables_priv' already exists
ERROR 1050 (42S01) at line 140: Table 'user' already exists
ERROR 1062 (23000) at line 179: Duplicate entry 'localhost-root' for key 1
ERROR 1062 (23000) at line 180: Duplicate entry 'cgyXXXXXX-root' for key 1
ERROR 1062 (23000) at line 181: Duplicate entry 'localhost-' for key 1
ERROR 1062 (23000) at line 182: Duplicate entry 'cgyXXXXXX-' for key 1
ERROR 1062 (23000) at line 183: Duplicate entry '%-cXXXX' for key 1
ERROR 1062 (23000) at line 184: Duplicate entry 'localhost-rt_user' for key
1
ERROR 1050 (42S01) at line 190: Table 'user_info' already exists
-cut-

Once the import was done I was able to login with user accounts from my
production system and when viewing all the data everything seems in tact
visually.

Then I moved to the "rt-3.4.2" install directory and did:

-
./configure --with-web-user=apache --with-web-group=apache --with-fastcgi --
with-mysql

-  sbin/rt-test-dependencies --with-mysql --with-fastcgi --verbose | grep
MISSING, which indicated "Test::WWW::Mechanize ...MISSING"

- So as instructed in the guide, did "perl
sbin/rt-test-dependencies --with-mysql --with-fastcgi --install". The last
few lines read:
-cut-
Test::WWW::Mechanize is up to date.
MYSQL dependencies:
MAILGATE dependencies:
CORE dependencies:
-cut-
- But then when I run "perl
sbin/rt-test-dependencies --with-mysql --with-fastcgi --verbose | grep
MISSING" again, I get:

-cut-
        Test::WWW::Mechanize ...MISSING
-cut-

So I am confused as to what is going on here?


I tried to ignore the error, moved my /opt/rt3 to another name, from the
3.4.2 install directory did a "make upgrade" followed by "
           /opt/rt3/sbin/rt-setup-database --dba
root --prompt-for-dba-password --action schema --datadir
etc/upgrade/<version>
           /opt/rt3/sbin/rt-setup-database --dba
root --prompt-for-dba-password --action acl --datadir etc/upgrade/<version>
           /opt/rt3/sbin/rt-setup-database --dba
root --prompt-for-dba-password --action insert --datadir
etc/upgrade/<version>
for <version> 3.1.0  3.1.15  3.1.17  3.3.0  3.3.11.

With  /opt/rt3/sbin/rt-setup-database --dba
root --prompt-for-dba-password --action insert --datadir etc/upgrade/3.1.0 I
am getting the error:

-cut-
DBI connect('dbname=rt3;host=localhost','rt_user',...) failed: Access denied
for user 'rt_user'@'localhost' (using password: YES) at
/usr/lib/perl5/site_perl/5.8.5/DBIx/SearchBuilder/Handle.pm line 98
Connect Failed Access denied for user 'rt_user'@'localhost' (using password:
YES)
-cut-

However, if I run mysql -p and use the same root password, I'm in.... Ideas?








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