[rt-users] RT users show up in configuration but not on change ticket owner
Chris Benard
chris at highlandclinic.com
Mon Jul 18 09:20:43 EDT 2005
When I go to change the owner of a ticket, only a few users show up, as
in this screenshot:
http://img238.imageshack.us/img238/5545/changeowner8tu.jpg
However, when viewing the privileged users, there are many more, as in
this screenshot:
http://img238.imageshack.us/img238/60/privusers4wi.jpg
What is the reason for this disparity, and can I fix it. I've looked at
the user tables in the rt3 database and I see nothing different between
multiple users except for their id's and creators.
My main problem is that no one can assign tickets to me right now, along
with a couple of other coworkers.
Thanks,
Chris Benard
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